For Visits
Kakbima,
107 Lower Kabete Road, Nairobi,
Westlands, Nairobi, Kenya
For Inquiries
Phone - +254 742 013 299,
Whatsapp Business - +254 742 013 299,
Email - [email protected]
For Support
Phone - +254 742 013 299,
Email - [email protected],
Email - [email protected]
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Our Privacy and Security Principles

We build privacy that works for everyone. It’s a responsibility that comes with creating products and services that are low cost and accessible for all. This is especially important as technology progresses and privacy needs evolve. We look to these principles to guide our products, our processes, and our people in keeping our users’ data private, safe, and secure.

1. Respect our users. Respect their privacy.

We believe these ideas are inseparable. Together, they represent a single, core belief that has influenced everything we’ve made since day one, and everything we’ll make moving forward. When people use our products they trust us with their information, and it’s our job to do right by them. This means always being thoughtful about what data we use, how we use it, and how we protect it.

2. Be clear about what data we collect and why.

To help people make informed decisions about how they use Kakbima services, we make it easy to understand what data we collect, how it’s used, and why. Being transparent means making this information readily available, understandable, and actionable.

3. Never sell our users’ personal information to anyone.

We use data to make Kakbima services like Find the nearest agent and regional insurance products as useful as possible. We also use data to serve more relevant insurance products. While these services help fund our platforms and make them available for everyone at a ow cost, it’s important to clarify that our users’ personal information is simply not for sale.

4. Make it easy for people to control their privacy.

When it comes to privacy, we know one size doesn’t fit all. Every Kakbima Account is built with on/off data controls, so our users can choose the privacy settings that are right for them. And as technology evolves, our privacy controls evolve as well, ensuring that privacy is always an individual choice that belongs to the user.

5. Empower people to review, move, or delete their data.

We believe every user should have access to the personal information they’ve shared with us – anytime and for any reason. That’s why we continue to make it easier for people to access and review their data, download and move it to another service if they want, or delete it entirely.

6. Build the strongest security technologies into our products.

Respecting the privacy of our users means protecting the data they trust us with. To keep every Kakbima product and service secure for our users, we engineer and employ one of the most advanced security infrastructures in the world. This means constantly strengthening our built-in security technologies to detect and protect against evolving online threats, before they ever reach our users.

7. Lead by example to advance online security for all.

Keeping users safe online doesn’t stop with Kakbima – it extends to the whole Internet. We share our security learnings, experiences, and tools with partners, organizations, and competitors around the world, because Internet-wide security demands industry-wide collaboration.

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