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Vulnerability Reporting Policy

At Kakbima, trust is our #1 value and we take the protection of our customers’ data very seriously.

The Kakbima security team acknowledges the valuable role that independent security researchers play in internet security. As a result, we encourage responsible reporting of any vulnerabilities that may be found in our site, platforms or applications. Kakbima is committed to working with security researchers to verify and address any potential vulnerabilities that are reported to us.

Please review these terms before you test and/or report a vulnerability. Kakbima pledges not to initiate legal action against researchers for penetrating or attempting to penetrate our systems as long as they adhere to this policy.

Reporting a potential security vulnerability:

  • Privately share details of the suspected vulnerability with Kakbima by sending us an email notice.
  • Provide full details of the suspected vulnerability so the Kakbima security team may validate and reproduce the issue

Kakbima does not permit the following types of security research:

While we encourage you to discover and report to us any vulnerabilities you find in a responsible manner, the following conduct is expressly prohibited:

  • Performing actions that may negatively affect Kakbima or its users (e.g. Spam, Brute Force, Denial of Service…)
  • Accessing, or attempting to access, data or information that does not belong to you
  • Destroying or corrupting, or attempting to destroy or corrupt, data or information that does not belong to you
  • Conducting any kind of physical or electronic attack on Kakbima personnel or property
  • Social engineering any Kakbima service desk, employee or contractor
  • Conduct vulnerability testing of participating services using anything other than test accounts provided by authorized representative of Kakbima
  • Violating any laws or breaching any agreements in order to discover vulnerabilities

The Kakbima security team commitment:

We ask that you do not share or publicize an unresolved vulnerability with/to third parties. If you responsibly submit a vulnerability report, the Kakbima security team and associated development organizations will use reasonable efforts to:

  • Respond in a timely manner, acknowledging receipt of your vulnerability report
  • Provide an estimated time frame for addressing the vulnerability report
  • Notify you when the vulnerability has been fixed

Kakbima’s designated vulnerability reporting email and details to receive notices is as follows:

Title: Kakbima Software Security
Subject: DMCA Complaint
Email: [email protected]

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